

Why won’t the Acronis software for the WD drive detect a WD1600VERTL drive in a USB enclosure? This prevents cloning the existing EIDE drive to the new WD drive.

Taken form Acronis True Image WD edition user’s guide: I was a fan of WD drives, that wouldn’t let you down, but now that there is a product somewhere else, THAT WORKS, and bundles with a similar reliable drive - I got to shift that way - another lost customer, and counting…

I’m very disappointed that you are treating this problem with this amount of care. Why is that your software produces a bootable rescue media that doesn’t work when you need it the most : when you want to do a restore ?Īre you AWARE that your principal competitor it’s miles away ? …and that their similar product works like a charm ? And why is that your software uses “generic mass storage controller drivers” ?
